Annual Reports

Find the latest information on our strategy, financial and operating performance.

Highlights

Five Year Strategic Plan

Tangible progress improving technology, member and partner experience, increasing Fund returns and developing new products to meet further financial needs of current and future members.

Expanded Strategic Capabilities

Strengthened our leadership team to support strategic growth initiatives and deliver more for our members.

New Website

Improved the online member and partner experience, recognised as a finalist in the Financial Standard’s Website of the Year Award..

Improved Communications Platforms

Implemented platforms to enhance communication, experience and engagement with members and partners.

New Head of Funeral Bond Distribution

Appointed a newly created role of Head of Funeral Bond Distribution to better support the funeral industry.

Supported Industry Partners

Supported financial advisers and funeral industry partners through sponsorships and CPD accredited educational content.

Financial performance shows strong growth trend

Delivered NPAT growth in line with forecasts, enabling us to meet more financial needs of our members.

Keystone Capital Growth

Grew revenue in FY24 to $10.3 million from $7.4 million in FY23 and grew NPAT in FY24 to $4.7 million from $3.8 million in FY23.

Strong Product Ratings by Lonsec

Highly Recommended Life Events Bond and Approved Funeral Bond.[1]

Bonus Interest Declared

Increased capital guaranteed Benefit Funds’ bonuses declared.